It could get quite challenging for a leader to deal with an employee who is a habitual liar and manipulator at work. Rica Bhattacharyya finds out ways to deal with such people.
1 Stay Away if You Can Stay away from them if possible. “When the aggressiveness is hidden, we know something is wrong... That’s when our feelings are right,” says Dhruv Desai, senior vice president and head — human resources and leadership academy, Angel Broking.
2 Speak Directly Avoid open-ended conversations with such people . “If you need some work done, you must ask the closed-ended yes/no questions,” says Desai.
3 Talk about Their Fears If you are his manager, confront him with facts and talk about his fears and insecurities . “If he recognises the problem then you can recommend him for a training programme,” says Abhishek Kumar, assistant professor, BIM-Trichy.
4 Have a Witness Calmly confront the liar immediately. “Never meet him alone to resolve a situation. Doing so will set you up for more lies, including accusations,” says Desai.
5 Ignore Them Ignoring often works best. “Not taking such a person seriously can nullify his impact,” says Kumar.
(The Economic Times, Mumbai, 30-11-2012)
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