Tuesday, June 28, 2011

Five Ways To... Build Great Teams At Work

You may be an excellent solo worker in your organisation, but the real challenge lies in being a superb team mate. The value of effective teamwork cannot be overstated and that’s why organisations world over crave for good team builders. Mahima Puri lists some ways to build great teams at the workplace.

Know Thy People
A good team builder is the one who knows about his people and is always on the look out for their well-being.. “All players in a team may not be equal just like the fingers of our hands but each and every team player has a specialty. It is essential to understand this fact and respect every person for his or her individuality and skills,” says Alok Jain, EVP & COO at ASPIRE Human Capital Management. Agrees Talent Advisory Services founder Gita Dang, “Every one is different and should be handled differently. It’s important to accept others’ perspective and act accordingly.”


Instill Responsibility 
One should work towards developing good traits in team members. This will help them in carrying out their professional responsibilities. Overall, one should work towards making his teammates proficient in their work. Gaurang Kamath (name changed), who works with a BPO in Bangalore, learnt that delegating work made people more responsible towards their work. “If you give them alittle flexibility and power, they will be more enthusiastic towards work and the team as a whole,” Kamath adds. 

Communicate Effectively
Communication skills play a pivotal role in creating good teams. One should know how to communicate with not only seniors but also with subordinates along with other key stakeholders. “Always encourage your team to share their views and new ideas,” says Mr Jain. “Hearing out your teammates gives them a positive feedback that they are being valued. This motivates them to put in their 100% in any project,” he adds. “Share knowledge and use your learnings but don’t forget to customise it keeping the current working environment in mind,“ Ms Dang adds.


Be The Role Model
A good mentor is one who sets an example and inculcates a sense of responsibility in his teammates by inspiring them through his personal demeanour. However, Ms Dang points that there could be some set backs while doing this as well. “Always expect and accept a little bit of resentment and animosity from team members and learn to pave your way through it, especially if you are leading an established team.”

Make Sound Decisions
By making use of proper planning tools and problem-solving aptitude a team leader can direct team members in times of crisis. “While making a decision it is always a good idea to take into confidence your teammates. When based on the rationale of ‘common good’ the decisions will bring out desired results and help in the successful completion of the task,” Mr Jain says.


(The Economic Times, Mumbai, 28-06-2011)

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