Management thinkers say handling bosses requires special skills, since they are a completely different breed in the corporate jungle. And if the boss is moody, then the problem tends to increase manifold. Writankar Mukherjee highlights ways to manage and work with a difficult and moody boss.
Communicate With The Boss
Communication can be key to sending the message that frequent mood changes can impact work flow. It can also prevent a confrontation. And if you can win his confidence, you can even tell him how his mood creates problems amongst other colleagues. “It may take time to gain the confidence of a moody boss, but effective communication can be the best weapon,” says independent organisational behaviour expert Ajay Basu.
Study Your Manager
Analyse why your boss is the way he is. Remember, people have different perspectives and quitting may not be the best option as there is no guarantee your next boss won’t be the same. As Future Group head (private brands) Devendra Chawla puts it: “Your boss might be reacting to factors and influences you may be unaware of. While that can’t be an excuse for moody behaviour, it can explain it. It will help you not to repeat the same mistakes when you become the boss. And while at it, the worst bosses often have the most to teach — this can be an enriching experience.”
Keep The Boss Happy
Experts say moods vary from person to person and depend on interpersonal relationships to a large extent. Hence, it is always better to study and understand what makes a boss happy and then try and create that mood before interacting with him. “Before placing your file, taking an approval or seeking a sanction, tell the boss how you have achieved your targets, or finished a task. This will make the boss happy. Then place your case or talk to him,” says Sunil Goel, director, HR firm GlobalHunt.
Stay Away From Problem Areas
As a golden rule, never ever rub the boss the wrong way, even when you are leaving the job. Reference checks with past employers are becoming mandatory and the boss may give negative feedback despite your good work. A bruised boss can be as dangerous as a bruised tiger. “Do not touch a boss’ pain areas directly or indirectly. Do not make sarcastic remarks or point out his shortcomings. That will make the boss jittery,” adds Goel.
Maintain Your Calm
The worst thing for anyone to do is argue, answer back or lose calm when talking to a moody boss, personified by Hari Sadu of the naukri.com advertisement. Says Shweta Singh, who has worked with a moody boss in one of the country’s top banks: “My golden rule was to listen to him and try to do what he said to the extent possible. When I failed, I would tell him why without trying to blame him.” Remember the saying: ‘The boss is always right, even if you know he is wrong.’
(The Economic Times, Mumbai,11-06-2011)
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