When times are hard for businesses, leaders have to often fire an employee or refuse a bonus. Rica Bhattacharyya finds out how best to handle the unpleasant moment .
1 Tell them Early
Sharing bad news at the end of the day may leave co-workers upset, giving room to more questions, says VD Wadhwa, MD & CEO of Timex India.
2 Prevent Rumours A leader must break the news to the entire group at the same time. “This ensures each employee takes notice of the same words and doesn’t allow the rumor mill to take control,” says Wadhwa.
3 Take Ownership
“The worst is when you didn't have anything to do with the decision. You might not be able to share the whole story, but you should be able to explain what caused it,” says Sudhir Dhar, associate director & head – HR,Motilal Oswal Financial Services.
4 Highlight Positives
“If a boss has to ask a team member to leave, he or she can talk about the high potential of the person which may not be required for the role,” says Dhar.
5 Avoid Blame It is very important that no employee should be labeled or given any kind of blame. “Sooner or later the bad news is forgotten, but the labeling remains in the mind of the person,” says Dhar.
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